top of page
  • Whatsapp
  • Instagram
  • Facebook
  • TripAdvisor

Privacy Policy

Last updated: July 5, 2025

Who we are

ExtraBnB - Data Controller: New Extra Srl

Registered office: Via Montegrappa, 2 - 76125 Trani

Headquarters: Via E. Fusco, 7 - 76125 Trani

VAT number: 08993610727

Unique code: M5UXCR1

Email: newextrasrl@libero.it

PEC: newextrasrl@pec.it

Telephone: +39 348 5514949

What data we collect and why

We collect the following categories of personal data:

Booking data:

  • Name, surname, email address, telephone number, date of birth, nationality

  • Identity document (when required by law or for check-in)

  • Payment information (credit card, PayPal)

Contact details (via contact form):

  • Name, surname, email, telephone, message

Browsing data:

  • IP address

  • Browser and device type

  • Pages visited

  • Duration of visit

Why we collect this data:

  • To manage reservations and provide accommodation services

  • To comply with legal obligations (communications to authorities)

  • To respond to your requests for information

  • To improve the website (anonymous analysis)

Who we share your data with

Your data may be shared with:

  • Wix.com (website hosting)

  • Hotels.Wix (booking system)

  • Google Analytics (traffic analysis - anonymized data)

  • PayPal (when used for payments)

  • Competent authorities (Police Headquarters, Revenue Agency - when required by law)

The site includes links to Instagram, Facebook, TripAdvisor, and WhatsApp, but we do not automatically share your data with these services.

How long we keep your data

  • Booking data and documents: 10 years (for tax and accounting purposes as required by the Civil Code art. 2220)

  • Contact details: 2 years after the end of the stay (for marketing and communication purposes, with specific consent)

  • Browsing data: 24 months

Your rights

You can always:

  • Access your data and know how we use it

  • Correct incorrect or incomplete data

  • Delete your data (when possible)

  • Limit treatment

  • Transfer your data

  • Object to processing

How to exercise your rights: Contact us by email ( extrabnb@libero.it ) or phone ( +39 348 5514949 ). We will respond within 30 days.

If you are not satisfied, you can file a complaint with the Italian Data Protection Authority: www.gpdp.it

Additional Information

  • We do not create user accounts - data is collected only for bookings and communications

  • We do not send promotional emails

  • We do not use automatic profiling

  • Some services (Wix, Google, PayPal) may transfer data outside the EU with appropriate guarantees

Changes

We may update this policy by posting the new version on this page.

Contacts

Information drafted in compliance with the GDPR (EU Regulation 2016/679)

bottom of page